The king room was spacious and nicely furnished, but

the bathroom had a persistent musty smell that lingered throughout my stay. The breakfast was a highlight, with plenty of healthy options and a friendly waitress who made everyone feel welcome.

Great staff and comfy beds!

We recently spent 2 nights here and had a mixed experience. The front desk staff were super friendly and helped us right away when we had a small issue. Loved the big bottles of shampoo and body wash! The only hiccup was that our room faced the noisy street, and we were woken up a couple of times by passing cars. The lobby had cookies for guests, which was a nice touch!

There were some positive aspects, like the friendly staff and the cleanliness of the room, but the breakfast options left much to be desired. It was challenging to find a good eating spot due to the crowd, and some services felt lacking during the visit. Overall, a decent experience.

The bathroom cleanliness left something to be desired, specifically crusted residue on the shower curtain. The beds felt harder than expected, and one night the fridge emitted an annoying humming sound. A birthday party in the pool section took up space, making it tough for other guests to enjoy the water. On top of that, pool maintenance occurred before checkout, leaving no swimming option in the morning for kids looking to have a splash before leaving.

the bathroom had some issues. but the staff were super friendly and food was replenished quickly. plus, the bed was really comfy and the location was super convenient to shopping and dining!

convenient central access to rochester parks and eateries

during my stay, I appreciated the easy access to both Tinker Nature Park and Brighton Town Park, allowing me to enjoy scenic walks in the beautiful surroundings just a few kilometers away. There was a great selection of dining options within a short distance, making meals effortless and enjoyable.

I loved the friendly vibes from the breakfast staff! 😄 They made each morning special with smiles and great food. The room was cozy, but the pull-out couch was a bit uncomfortable for the kids.

I appreciated the comfortable and inviting lobby, which was spacious and provided plenty of seating options, making it easy for me to relax. The staff was attentive, always offering assistance with a warm smile.

More accessible seating in dining area would be helpful.

I needed a weekend getaway, and this hotel suited my needs perfectly. The room was spacious and clean with all necessities stocked. The staff was pleasant and readily answered my questions. The housekeeper made my stay enjoyable with her friendly demeanor. The indoor pool, though, felt too cold for swimming, which was disappointing. Despite the staff's efforts to adjust it, the temperature remained a concern. I also noticed a note indicating that the room temperature couldn’t be adjusted, leaving me a bit uncomfortable at night. I was given a blanket, but I still had to wear sweatshirts to bed. Overall, I had a good stay but faced some issues with temperature control.

Couldn't recommend more for a date night

Spacious room, well-stocked breakfast, including fresh fruit like oranges, made our stay enjoyable, along with convenient access to local restaurants just a short walk away.

No issues here.

Amazing hotel with free Wi-Fi, 24-hour reception, and a fitness center. The staff once helped me print important documents. I highly recommend it for a romantic escape!